Everyone was very nice. They let me know exactly what was wrong with my vehicle and exact price on the service needed to fix that problem. They also let me know other things that needed addressing but no pressure to do the job right than. They worked with me and quoted a price to fix the other problem when I came back in to have it fixed. They also reviewed other services and small fixes that my truck needed to help it run effectively. There was no pressure and their quality of service was wonderful.